- Delay in delivery Closed
Tracking number: *************
Committed date of delivery: **-**-**
On **-**-**, the package reached Madhavaram Site which is approximately **km away from my home.
I haven't received my package yet. When I tried calling their support number *********** it always says busy. None from Delhivery team tried to reach me either.
On Friday, **-**-** I just gave a shot of continuous call upon busy, almost after **+ attempt I got their line... Went through the IVR and put me on hold to wait for an executive... That went for another ** minutes...
Finally when I receive the customer care executive, they says the same status mentioned in the site. When I asked them the local Madhavaram site number, they say that is confidential, when I ask why delay they say some operational challenge, when I asked what is that, they say that is confidential. They committed to delivery the product today before **:** hrs... When I called them again today to confirm the same... I had to undergo the same pain in reaching them (** continuous call, **+ minutes waiting) and today surprisingly the executive says again they will try to deliver today.
I am not sure what is happening... Need help badly...
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"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
The package is marked delivered without my consent and the delivery boy is playing with me since last * days to get the product delivered...
Aug 26, 2019 by Soumya
My package tracking status is reached palakkad and delivery date is *th Aug still not delivered and I communicate calls and mails. Delhivery team insured delivered before *th Aug after that delhivery team informed can't deliver on this time, re...
Aug 11, 2019 by VI SH NU
I have ordered a phone and I got a power bank and I gave **** Their number is +************ They are not picking calls now My place is in Kerala wayanad Kalpetta...
Jul 27, 2019 by Andrin
My courier package with AWB ************* was not delivered to me. I have raised a complaint against this to the support team on the **th of July, **** . But despite of all the complaints, the support team failed to resolve the issue and has pa...
Jul 26, 2019 by Debapriya Chakraborty
I’ve ordered * packages from * different places almost * weeks ago. I received one. The other shows that they’ve reached the office and out for delivery every day but never reach me. At the end of the day, they update that customer was unav...
Jul 18, 2019 by Sruthi Kodali