- Delay in delivery of packages causing loss of and goodwill Open
Repeated assurance that products will be delivered on time. But then stopped taking our calls or messages. Later sent a voice note saying products already sent. Trusting this, we arranged for courier pickup and lromised our customers that products will reach on time. Later came to know products were not wven sent at the time they assured. Had to arrange for alternate pickup amounting to a loss of *****/- and also lost trust of our customers.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."