Goibibo
- Deficiency in Services Closed
Arpan Gupta filed this complaint against Goibibo on Dec 05, 2020
My brother (Arpan Gupta) has booked the ticket to Delhi-Canada on ** Oct **, when connected with Naveen Gupta (Goibibo Sales) repeatedly he is giving time for a call back from post Sales department from past * days. When we tried logging into our account our booking is not visible, also as promised by Mr. Naveen our insurance is also not received. This is not only the issue to my surprise when we checked on Air India website ticket is already preponed which we don't know at all. We are still waiting for the call back from post-sales department of the most promising customer care service of @goibibo. For your reference my Goibibo Customer ETicket: GI*B************* ticket ID:***************** (which is closed every time by most promising team). I can only request for a full refund of my ticket so that I can book the ticket with proper channels. Help me out
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Resolution Demanded:
Refund / Credit for purchase
Goibibo
Resolved
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