- Defective product sold Open
I bought a queen size bed with storage. On getting it assembled , we realized that the bed doesn't have a bottom. Instead they have given a bunch of planks which have to be placed on the floor under the bed. This is not storage by any definition and neither is it a standard design for a bed with storage. Their customer service refuses accept return request saying this is the design. Their website doesn't show this in the pictures or in the written description.
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Refund / Credit for purchase
"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."
Order No ********* Item name- kumiko queen size bed with headboard storage in brown and sonoma oak. Incorrect item receive hua , but pepperfry wale return nahi kar rahe hai .usko customer se jyada chinta seller ki hai , bed ka head storage bi...
Nov 20, 2020 by Prince kumar dubey
This is regarding OrderNo ********* with pepperfry ordered on **th August ****, The item was delivered with * wrong chairs and a damaged Dining Table with a crack on it. Pepperfry was able to replace the chairs but they are refusing to repl...
Oct 05, 2020 by Rita Leo
I want to return a office chair. I ordered this expensive chair from Pepperfry, seeing the pictures. And given the vast platform Pepperfry is, we can trust that you will resolve customer issues. But, the chair is inlined backwards . I ordered t...
Jun 13, 2020 by Prachi Gupta
I ordered a couch from pepperfry and it was delivered on time. Within * weeks we noticed several manufacturing and poor quality issues and complained to customer care. They contacted us and said they will send a carpenter after the lockdown. A ...
Jun 03, 2020 by Sahana kilaru
Ordered centre table on pepperfry , order no. ********* on ** th Oct '** Status of delivery : * -* Nov '** Till date item is not shipped , no confirmation from them regarding delivery Very lax attitude , such companies will get closed soon...
Nov 07, 2019 by Nikhil ducle