- Defective product not picked up Open
Order placed on **th April and delivered on **th April. The defective product was delivered so I placed a return and it was approved by Paytm mall. Return pick was arranged on **th May and I received SMS for same but pickup guy refused to pick the product by seeing the size of the product. I immediately inform to Paytm for same because Paytm status was showing misleading status by "pickup attempted and failed" which seems to be mine side mistake. I reported all info to Paytm and they agreed and arranged assured that pickup will be done soon.
So far I just see order status is being updated by saying pickup attempted by four times but no one visited to collect the product. Even I followed many times with Paytm CCE but no proper response and resolution and Paytm is holding my money without any genuine reason and timeline. All the details have been updated in Paytm query reference number ********* and also in Reference No. *********. I need possible help to resolve the issue and get my money back.
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Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
Ref Order # *********** I received a pair of defective earphones on **th June **** at **:** Hrs, and raised a complaint with Paytm helpline and later on Paytm App within *.* hrs of receipt (**:** Hrs on **th June) Paytm refuses to entertain my...
Jun 17, 2020 by Siddhartha Mukherjee
I ordered a headphone splitter and received an iPhone splitter which is a completely different product. Order ID - ***********...
Jun 08, 2020 by Sahil
I ordered for Macbook Air power adapter and I received Macbook pro power adapter. On contacting paytm mall customer service rhey accused me of my return history whereas this is the first time I ordered some product from Paytm mall....
Jun 05, 2020 by Avinash Singh
**th April, **** : I purchased the product (paid in full including shipping charges). **th April, ****: Order was shipped (Tracking ID - ************* & *************) *th May, ****: Orders arrived in destination city (Mumbai) My order has...
May 29, 2020 by Shaiz Kunhimohammed
Sir , I was doing payment to my friend but I don't knw who is the fraud took my money now I lost my money how I claim it back...
Mar 16, 2020 by Richa Singh