- Defective product delivered "Noise X5 wireless Bluetooth earbuds" Open
I have ordered "Noise X* wireless Bluetooth earbuds" order no: ****** using Cred coupon (which I got from CRED app).
The product was delivered at my home on *th July ****. That time I was on out of the station. I came back on *th July ****, I was in excitement to use the new Bluetooth. Therefore, I paired the Bluetooth with my mobile and checked the features and sound effect everything was good. Then I made a call to my friend using the Bluetooth to tell about "GONOISE X* earbuds" But he was not able to hear my voice. Then I realized there is a problem with the mic. So immediately I tried to call the GONOISE customer care from my mobile several times but the IVR hasn't connected my call to any customer care officer. Then I raised a complaint through email also on their website and raise a ticket. I got several ticket number. (Ticket number ******, ******, ******, ******). Nevertheless, till now no response from their end.
Therefore, I kindly request you to look into this issue and replace it and get me a good quality product at the earliest.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
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