Lg
- Defective LG Fridge No Response from Customer Support Open
Ravi Kumar filed this complaint against Lg on Jul 06, 2021
I bought a new LG Fridge in December **, It malfunctioned (stopped cooling) in April **. Customer supported took **-** days to repair and *-* Service Engineer visits to get it rectified. I realized that it was partially fixed as it had some unusual noise which kept bugging us. after roughly ** days of this it stopped cooling again. I filed a complaint for this on ** th June **. They made me wait for a week a service engg visited, took video of the product and now I am still waiting for something to happen since last one week. I call them daily and they keep on extending the time line. No help has been provided and as a customer I have lost all hopes. Kindly help.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Lg
Resolved
Frustrated? File a Complaint
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
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