Dell
- Defective Laptop Open
Nida S filed this complaint against Dell on Sep 08, 2020
Its been **days since I purchased this laptop Within * days the issues started
I have been facing a lot of issues with the laptop..it heats up..it is not functioning properly the search bar near windows doesn't work... sometime I am not able to type anything other times when I type I just get a blank window...the inbuilt apps keep on crashing ,window settings updates dont work...I wasted hours and hours on customer support its quite difficult to reach the Inspiron team you actually have to wait for hours its mentally frustrating....but its of no use...they say we cannot help its not a hardware problem please contact Microsoft...Its really like harassing after investing my hard earned money this what I get...No support at all from Dell...they have just raised their hands up...then I contacted microsoft and again I am on hours and hours on call with them...still my problem isnt solved but now has increased...I am extremely frustrated with the service and product I have got...I have been unable to work properly its hampering me mentally and putting me into depression seeing my money getting wasted this way.. Almost Everyday I am on call with either Dell or Microsoft...I am really fed and frustrated now..I am just wasting my time daily on calls this way..I have lost my time and money and happiness both due this laptop...
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Dell
Resolved
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MakeMyTrip
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
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