- Defective laptop Open
I have purchased lenovo legion y*** gaming laptop bearing serial number:PF*RS*J* *n **-aug-****.since the **days of purchase.it started having issues like
*.sudden battery discharge from **% to *%. It was my first laptop purchase.so i learned to contact lenovo by googling it. They replaced the battery when the engineer came to replace the battery i have seen finger prints on the panel i asked him they said that it doesn't affect the laptop.
*.Then i got touchpad issue after contacting them for months they have arranged an engineer to check.
He said that it could have caused because of the battery. since the battery got replaced there will be no issue
*.After having that issue for months i started facing issue on graphic card like sudden freezing,crashing and flickering while playing games
*.despite having touchpad issue they asked me to wait until motherboard is replaced. they have replaced motherboard on **-july-****. The Engineer who visited to replace the motherboard is inefficient he removed and replaced five times after replacing motherboard. I switched on the laptop sudden when i checked on system information the serial/model name of motherboard is different from my model.It belongs to lenovo legion y**** series.
*.Even after replacing motherboard it started having same issues.the motherboard which came with the laptop is better than the motherboard they have sent me.see the service of the company
i bought laptop for **k to get decent gaming and work experience.I have contacted company for replacement they said that they will not provide.Since issues started i am searching for solution.i hope that voxya help me regarding this issue.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Lenovo - Laptop Closed
My laptop is doing some problem to run. Its very lag after run...
Apr 20, 2021 by Pavan vishwakarma
Lenovo - Faulty laptop Closed
I bought Lenovo IP*** **DE**H**IN ** Notebook from Vipra Infotech, St Inez, Panaji in **** when I was working for Information Department. Since then I chnged the keyboard on three occasions, Panel on one occasion and screen once. I am very mu...
Apr 19, 2021 by John Aguiar
Lenovo - Faulty Laptop Closed
I bought a lenovo laptop in December **** for my * year old son to take online classes, however i got a faulty laptop. Teacher of my son is not able to hear him at all. I raised couple of tickets to Lenovo service center and they are saying the...
Apr 15, 2021 by Kamal Agnani
I bought this Lenovo *** almost a year ago(February ****) and have not been satisfied at all with the product. The charger adapter stopped working within six months but couldn't do anything about it due to Covid ** situation hence had to order ...
Apr 01, 2021 by ROHIT TIWARI
I bought this Lenovo IdeaPad laptop in **** from a local vendor. I made the full payment for Microsoft Windows and Microsoft suit but I received fake windows and Microsoft suite which expire after *-* months. I am a student, and I face a lot of...
Mar 31, 2021 by Divija Marwaha