Samsung
- Defective item received and tortured by the service recieved Open
Itisha jain filed this complaint against Samsung on Nov 26, 2020
Bought samsung earbud galaxy live on samsung shop app , which was delivered on *th November. Item was defective at the time of delivery , i raised the complaint online.
Still after multiple followups , calls , emails , visit to their service centres , my issue stands still.
Now they aren't even responding to my mails .
Closing the tickets automatically . Such a mental torture dealing with samsung
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Samsung
Resolved
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"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"
Sushil Mathew
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