- Defected product sheesham queen size bed Closed
I had placed an order for oriel solid wood queen size bed in honey oak finish by woodsworth on **/**/** and got it delivered on **/**/** , for which a defected piece was delivered to me, since i was not available at delivery address at the time of delivery & neither expected pepperfry to deliver such a faulty product, i could not properly check the product , later i noticed bed had cracks at many places for which i raised a complaint on **/**/** , but unfortunately that was after * days return period ,thereafter peperfry carpenter visited and checked the product & acknowledged that it is a manufacturing defect which could have been eluded had proper quality checks being done. Even the product has ** months warranty which obviously includes manufacturing defect. I am really surprised with the kind of response i have received from customer support teams wherein they have clearly mentioned since * days has been passed product cannot be replaced or repaired , this is clearly misleading consumers with all the advertisements and warranties that is being promised
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Dec 19, 2019 by Priyam Choudhary
I place oder for two sofas and two chairs today at ** December ****. After placing the order it showed delivery date of ** January which was far away and i could not afford to wait so long. I called customer care within ** minutes of placing th...
Dec 07, 2019 by Anirudha Murdio