Videocon D2h Services
- Deducted payment two times for the same thing Closed
My set-top box was not working properly. I registered a complaint regarding that to the company. Then an engineer came to my place and replaced it but with a few hours, the set-top box again stopped working. Then I again called him to replace it on the very same day. Then he asked for the money and I paid. Later the company deducted the amount from my d*h account also and stopped the service. I again registered the complaint and told them everything about the problem. They agreed with the fact that my amount was deducted two times for the thing and they'll resolve it. I waited for that but nothing happens. Then again I called them and every time they put my call on hold most of the time and not even telling me the exact time that how many days they would take to resolve it. I also emailed them for the same complaint but their reply is so irresponsible. These whole things are happening to me the second time. The first time they deducted the double amount I ignored it and thought any technical issue can be possible. But again the same thing is going on within the same year.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
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