Videocon D2h Services
- Deducted payment two times for the same thing Closed
My set-top box was not working properly. I registered a complaint regarding that to the company. Then an engineer came to my place and replaced it but with a few hours, the set-top box again stopped working. Then I again called him to replace it on the very same day. Then he asked for the money and I paid. Later the company deducted the amount from my d*h account also and stopped the service. I again registered the complaint and told them everything about the problem. They agreed with the fact that my amount was deducted two times for the thing and they'll resolve it. I waited for that but nothing happens. Then again I called them and every time they put my call on hold most of the time and not even telling me the exact time that how many days they would take to resolve it. I also emailed them for the same complaint but their reply is so irresponsible. These whole things are happening to me the second time. The first time they deducted the double amount I ignored it and thought any technical issue can be possible. But again the same thing is going on within the same year.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
My connection was not working so I contacted customer care they told they person will come and repair but no one came. The person who was about to come called us just ask that is your connection is alright or not we said yes alright but connect...
May 13, 2020 by Michael rozario
I have recharged my d*h account on * may amount is deducted from my account but still showing * balance. ...
May 08, 2020 by Arvind mishra
Channels are not showing up suddenly from today afternoon. Even though recharge is sufficient for this. ...
May 07, 2020 by Rohan Rokadia
I am regularly facing issue in my Videocon d*h due to signal issue. Even there is no rain, cloud or and bad weather, I could not see all subscribed channels as many of the channels showing that signal not available. I could only able to watch *...
Apr 19, 2020 by NAGENDRA PANDA
I recharged my Videocon d*h STB on **/**/** with Gold package + English channels as add on for Rs *** from my debit card. They took the payment smoothly but never activated the channels for us. We tried numerous times to follow their rules but ...
Apr 10, 2020 by Sanjay Mohan