- Damaged product delivered Open
I ordered a Dell Inspiron laptop **** on ** March ****. I got my laptop delivered on **th March ****. When I opened the box the laptop has dents on its backside. I initiated a return request immediately. The paytm care agents responded to collect all the details and after collecting the details, they said, the images are enough and your return request will be approved and you will get the replacement. Now it's more than * days no follow up emails or update from them regarding the complaint. I contacted them through the customer care number, which is paid and I paying the mobile bill for their mistake. But they are not responding and after * days they say, the return period is over. I will never use paytm hereafter in my life. Worst customer care among e-commerce websites.
Order no: *********. Regarding query with Paytm Care (Reference No.: *********). Instead of updating the status of return request they are sending emails by copy pasting the same sentences. It's really frustrating and mentally annoying to get cheated to buy a damaged product for more than half a lakh.
Are you brand?
Are you Lawyer?
Replace / Fix problem
Club Mahindra Holidays
"Thank you Voxya for your help and support. I got my refund from Club Mahindra."
Ref Order # *********** I received a pair of defective earphones on **th June **** at **:** Hrs, and raised a complaint with Paytm helpline and later on Paytm App within *.* hrs of receipt (**:** Hrs on **th June) Paytm refuses to entertain my...
Jun 17, 2020 by Siddhartha Mukherjee
I ordered a headphone splitter and received an iPhone splitter which is a completely different product. Order ID - ***********...
Jun 08, 2020 by Sahil
I ordered for Macbook Air power adapter and I received Macbook pro power adapter. On contacting paytm mall customer service rhey accused me of my return history whereas this is the first time I ordered some product from Paytm mall....
Jun 05, 2020 by Avinash Singh
**th April, **** : I purchased the product (paid in full including shipping charges). **th April, ****: Order was shipped (Tracking ID - ************* & *************) *th May, ****: Orders arrived in destination city (Mumbai) My order has...
May 29, 2020 by Shaiz Kunhimohammed
Sir , I was doing payment to my friend but I don't knw who is the fraud took my money now I lost my money how I claim it back...
Mar 16, 2020 by Richa Singh