HAPPYEASY GO
- Credit shell forfeited Closed
Prajakta Jain filed this complaint against HAPPYEASY GO on Oct 24, 2020
Return flight tickets were booked for April, however the same were cancelled due to COVID-** and credit shell was created for the refund amount. Tried to use the credit shell to book tickets for December, however HappyEasyGo is charging a "fare difference" even though the new fare is less than the old fare. The fare difference keeps increasing with ever request, from INR *** to **** to **** in a span of a day (note that the fare does not change on the airline website or on the travel portal). The customer service executives have been of no help at all. They keep repeating the same thing and sending the same emails although nobody provides a solution. The customer is driven to frustration and is forced to book another ticket thereby forfeiting his/ her credit shell.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
HAPPYEASY GO
Resolved
Frustrated? File a Complaint
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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