Sbi
- Credit card issue Closed
Venkatesh R filed this complaint against Sbi on Jun 07, 2020
.
Hi Sir/Madam,
My name is Venkatesh R I am working with TCS one fine day I saw a Facebook story from one girl in my friend list stating if you need SBI Card please contact me. I DM her to check what are the offers in SBI cards. She asked to ping on whats app & she said she wants to check my eligibilty so asked for few details & provided my basic details. Then asking my basic details she asked for my pan card number when I provided she said you will get a OTP please share that to me so that she can check the eligibility. She was fully focussed on only selling the card she did not provide the details on the card. When I asked to say the details she said some real offers on the card & also she added some fake offers. For example she said there is no surcharge at all & when she sent the document I saw there us no surcharge only up to **** rs of fuel & maximum refund of *** rs per month. Then she said you can convert EMI on gold but in the document there is no where mentioned emi conversation on gold purchase she was completely focussed on selling card she was asking for address proof. I said there is lots of deviation the what you said & in document so I dont need the card.Thats when I got a call from new number he said his name is Karthik Manager in SBI Guindy Branch he said since your application is pending for a day now so I am calling to see what is the issue. I told him what is the issue & also told him that there were many fake promises provided on the lady he said I am sorry to hear that sir the reason I called in aplication is in pendng status for a day now so wanted to know what is the issue. Thats when I got more frustrated & I said i did not apply for any cards the lady said she will check eligibility. But this fellow Karthick said application was submitted sir. I said to cancel the application but this fellow started threatening me saying your cibil will be afftected & slow started conviencing me saying this is a good card this that & finally said I saw you got a approval for *,***** as a credit limit & then I said I am not ready to believe because you people will provide fake promise but will never keep the promise. FOR THAT HE SAID IF YOU DONT GET *,***** AS A CREDIT LIMIT CONTACT ME NEXT MINUTE I WILL CANCEL THE CARD. Then next day he said person will come for signing the document I asked why person you said nothing required just the proof will do nu but he said no sir you need to sign the document. Then I signed the document he said you will get the card in * business days. Its been almost * business days still havent got the card. In between a person came for verfication when I asked this fellow you havent said anything about person coming for verification he said something & managed saying usually they wont go but I am not sure why they came niu he said he will check on this & update me. Till date I havent got any updates. I asked him its been * business days still I havent got the card whats going on for that he said I will get the card before *-**-**** but till now I havent got any card in my hand. I just got a email of saying your card number & details is being sent to your registered email address for your virtual card but I just got a link to set up user ID & password but not the card details in that Limit was showing as **k & **k for cash after that i contacted this fellow Karthick he stopped responding to my message or calls after I gave my proof. I sent multiple message then finally responded saying he is outside & he will check the limit & revert back. A day went no response or no updates I called he just disconnects my call. Then texted saying my app is not working he will check with his team & revert back. A day went he havent responded back i sent him a message again he said your got a limit of *,***** as a limit. But where it shows as ****** as limit in login **k for credit & **k as cash. I asked him you promised me something But I havent got limit as you promised he said he will raise a conern & get back but he havent got back till now & when I asked about when will get the card he said card is been delivered but I havent got any card to my address.I AM REALLY DEPRESSED & DISAPPOINTED WITH THE SERVICE PROVIDED BY THESE PEOPLE. This fellow also asked to refer my friends but thankfully i havent referred anyone. I WOULD KINDLY REQUEST TO CHECK ON THIS & TAKE A RIGHT ACTION SO THAT PEOPLE LIKE ME WILL NOT BE FOOLED.
Name : Venkatesh R
Mob No ; +** **********
Email : venkatesh****@gmail.com
Karthik No : +** **********
Jenny No (Sales person ) : +** **********
NOTE : I HAVE ATTACHED EACH & EVERY CONVERSATION OF CHAT WITH KARTHICK FOR MORE DETAILS PLEASE CONTACT ME
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
Damages for loss and agony
Sbi
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
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