- Converted to postpaid without proper info Closed
My existing prepaid sim card was to changed to Microsim prepaid.The Airtel representative at Banaswadi Bangalore branch mislead my son who is a student and converted the same into postpaid mentioning that the card will work only if it is postpaid account. I , his mother, requested them to switch it back to prepaid as we can't afford *** rs postpaid charge.
They said they cannot and that we need to pay up the amount next month and then change the plan. They had also taken *** RS to swap the sim.
The representative has given false information,not explained the plan,and made them swap the account . The representative should be fired for doing such a bad job. Please convert my account back to prepaid
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