Videocon D2h Services
- Complaint regarding malpractices followed by Videocon provider Closed
Shrikant Panda filed this complaint against Videocon D2h Services on Jan 05, 2020
Dear Team,
This is regarding unnecessary assigning channel to my Ala-carte pack for a fixed time period.
As you can see in the attached screenshot the Videocon d*h provider purposely assigned "Star Bharat" channel to my user id "********". And now when I am trying to remove the channel from my list it says there is a lock-in period of ** days.
image.png
The Videocon d*h team added "Star Bharat" channel to my pack without my consultation and after adding they just sent a message on the registered number. And now its not even allowing me to remove the channel from my list.
As a consumer why do I have to pay for a channel which I am not interested in?
And even if its added by mistake why am I not allowed to remove it from the list?
It seems a pure form of malpractice. Please look into this at higher priority. Not sure how many customers are impacted by such malpractices.
Regards,
Shrikant
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Videocon D2h Services
Resolved
Frustrated? File a Complaint
Club Mahindra Holidays
"Thank you Voxya for your help and support. I got my refund from Club Mahindra."
Chaturbhuj Singh
Related Complaints
Videocon D2h Services - Deducting 70 rupees and late serviceability Closed
Sir my name is Piyush and my registered phone number is **********.My problem is that i called d*h office regarding changing of setup box and a customer care executive had filed my complaint and assured me that within ** hour an engineer would ...
Sep 22, 2020 by PIYUSH KUMAR SHARMA
Videocon D2h Services - Poor response Closed
Its more than ** days services are found not functioning with the alarm of ‘signals not available’, waited for one month as there was a rain fall in the city. second the problem persists, had no other option but for launching a complaint w...
Sep 19, 2020 by suresh A
Videocon D2h Services - Videocon recharge of for 28 days expire in 20 days Closed
Recharge on *th july for **days amount rs ***. But its expire on **th july. Not working for full ** days. Fake description update on recharge. Location Hamirpur Himachal Pradesh...
Jul 30, 2020 by Mohan Lal
Videocon D2h Services - Videocon in the name of SUSHEELA GANIGA registered mobile num Closed
i was having a issue with my connection * days back and raised a complaint in customer care today technician as Visited and rectified the issue, issue was with the Adapter and it as bean replaced and now to activate my services they are tell me...
Jul 16, 2020 by sachin
Videocon D2h Services - Complaint regarding set top box complaint not addressed for 13 times so far Closed
complaint regarding set top box complaint not addressed for ** times so far. complaint made through phone call to customer care for ** times and through email for * times which is not yet solved. ...
Jun 10, 2020 by RAMU K