- Complaint not resolved from more than 15 days Open
I no longer have access to my old number which I used to login to Unacademy plus subscription.
However I still have access to the registered email address using which I have mailed them several times requesting them to help me login into my account.
Because of being unable to login, I am unable to watch any of the paid content which I've paid for. I had written the first mail on ** May ****. Even after * weeks, my simple issue has not been resolved.
Taking more than two weeks for resolving a common customer problem is simply not acceptable. I am unable to access to login and access any of the lectures. My precious time is getting lost due to extremely deficient service from their support team. I have a full trail mail which I can forward for proof of the same.
Are you brand?
Are you Lawyer?
Apology letter from company
Replace / Fix problem
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
i took subscription because of bahubali team but babubali is no more part of unacademy . SO I want my refund as soon as possible...
Sep 05, 2023 by krishna rathi
I took subscription to study from particular teachers but they left the platform and teach somewhere else. Then, I sent so many requests on Gmail as well as customer care but they denied everytime. They are not cancelling my subscription as I...
Feb 05, 2023 by Saumya vashishtha
I had bought unacademy subscription for IIT-JEE for ** month on ** June, but I didn't want to take drop. Thus, I called them at night only within ** hrs to cancel my subscription. They said to me about their no refund policy. So, I requested th...
Jul 06, 2022 by Rishabh Jha
I HAD PAYED THE FEES AT BANK FOR A SUBSCRIPTION,BUT MY SUBSCRIPTION HAS NOT STARTED TILL AFTER * DAYS.THE UNACADEMY TEAM HAS TOLD ME THAT SUBSCRIPTION WOULD BE STARTED IN * DAY,AND ALSO THE TEAM HAD NOT RECIEVED MY CALLS AND NOT RESOLVING MY P...
Apr 26, 2021 by ANKIT KUMAR
Hi..... I am kiran . I have an issue regarding subscription of GATE Biotechnology. Before taking my subscription I consult to consumer executive of Unacademy and that time and she conveyed me information their is a biotechnology GATE course on ...
Sep 30, 2020 by Kiran Kumari