- Complaint against Uber Open
on **th Aug ****, I booked a rental with Uber for * hours from HDIL premier Exotica, kurla West and the amount displayed was around *** per hour. It was a Ritz car that we travelled. To my surprise after reaching one of our destination on hill road bandra west, the driver stopped the trip and went away. Worst was when I got a message that im charged rs. ***/-. The amount for that distance is nothing more then *** to *** which is on a higher side.
Moreover when I got inside the car, I told the driver that this is rental and that I need to travel to bandra, vile parle and back to kurla within these * hours to which he agreed. I was with my husband and baby of * years. When I got off at bandra, we guided him to park at the side and told him that we would be back in * minutes which he agreed. But the next thing I got a messages is that driver has happily robbed me and drove away. After writing to uber, they said amount is correct and they will take it as feeback. How is this fair?? Instead of investigating, Uber is making me pay for a ride which is for appr ** min in a car like Ritz and pay *** for it. Please check GPS for a trip from HDIL premier exotica, premier road, kurla west to Holy family bandra west. It will never be more then *** and that too we didnt get an traffic.
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Refund / Credit for purchase
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