Airlink Communication Private Limited
- Complaint against non provision of paid services and not acknowledging complaints even after numerou Closed
Suchi Dakoria filed this complaint against Airlink Communication Private Limited on Feb 12, 2020
The connection just gets disconnected randomly and thay too often for minimum a week and till till ** days. This tile round we have been complaining for the disconnected internet service from **th January till today that is **th feb ****. However, after numerous written as well phone call complaints they just keep giving the same answer that an engineer would visit you in * days time. We have been waiting for that to happen for the past ** days but no one turned up. When we call they disconnect the call and when we ask thay when will this work be done , they reply that it will happen when it will happen and it might even happen after ** days or * month or even * months . The customer care is pathetic. Even when we went to their office, they didn’t help us out and even after paying for their services we are suffering as this happens almost every month and this time it has been the longest and they are not even ready to send support for the same.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Airlink Communication Private Limited
Resolved
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Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
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