- Complaint against GoAir Open
I am writing this in hope of assistance from your end as I have exhausted all means to have a communication with the Airline.
I had a roundtrip planned for Delhi from **th Nov- **th November, **** for a work thing. After reaching the airport at ****hrs on **th November to board my **** hrs GoAir flight for Varanasi, I was informed by the officials that the flight left in the morning at **.** am. They had rescheduled the flight and rerouted it via Bombay and it was done one evening before the flight and there was no means of communication done to me.
They did not refund my money and I as I had to reach home since my mother was not well and I had to work the next day, I had to book a flight immediately and it costed me more than I could afford.
The officials promised me that I will receive my refund but there is no response from their end, I have sent mails to the company, called on their helpline number but to no response and even took to Twitter but they are not communicating at all with me.
I request you to please look into it and help me recover my money. These are not times in terms of financial situation and it can help in ways.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
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