Swiggy
- Cold stale food delivered Open
Jitesh Daga filed this complaint against Swiggy on Mar 16, 2020
I ordered a Pizza from Pizza Hut. The delivery time was estimated at ** minutes. The order was delivered an hour later. The food was cold and stale. The delivery person was different from who was shown to me by the app. The delivery person was fishy and he asked me before picking up the order whether my order was paid or COD. He then took more than ** minutes after picking up the order to deliver. My home is * minutes away from the Pizza Hut store.
By the time it arrived, the pizza was absolutely cold. Moreover, there was absolutely no action taken by Swiggy to resolve the query.
This is the second time an issue like this is happening. Ia month back I ordered from Burger King. Items from my order were missing and Swiggy took no action at all to resolve it. There would have been more than ** email exchanges between Swiggy and me but they provided absolutely no resolution.
Swiggy does whatever they want to, charge customers for the products and services they don't deliver and is not answerable to anyone. I want to press legal charges against the company and am ready to pay any legal fees.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Swiggy
Resolved
Frustrated? File a Complaint
Yatra.com
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Naveen R Kumar
Related Complaints
Swiggy - Packege and food Closed
I have ordered KFC food from Swiggy order number#***************.The package and food Quilty is very bad. Total food and money wasted. For that have phots. Company offering me only ** rupees. But total amount I lost ***. ...
Apr 03, 2024 by kunuku ravalika
Swiggy - Got Cockroach in food but I received very bad response from swiggy Closed
Hi sir / madam, I have ordered chicken wings biriyani from a restaurant through Swiggy last night but surprisingly I have received cockroach biriyani. I have spoke to customer support team regarding this but the response from them was so dis...
Apr 03, 2024 by Maruthi Kumar
Swiggy - Swiggy not providing refund by any possible means Closed
Order #*************** The restaurant 'Amboli Spice' was not able to fulfil our order, so we got the option to cancel it, which we did. Swiggy had accepted our order cancellation and said amount will be refunded. We kept on contacting Swiggy, ...
Apr 01, 2024 by Mrin Chatim
Swiggy - Wrong item delivered Closed
Ordered * veg manchow soup and one mixed noodles but in delivery noodles is missing, and * non veg soup has been delivered....
Mar 30, 2024 by Prem Sagar Mishra
Swiggy - I didn t my parcel but in app show its delivered Closed
I am writing to express my frustration with a recent delivery experience. to swiggy According to the tracking information, the package was marked as delivered, but I never received it. I tried contacting the driver "***** *****" numbers **-**...
Mar 25, 2024 by Sachin Tiwari