Cleartrip
- Cleartrip sitting with my GoAir refund Open
Bineet Banka filed this complaint against Cleartrip on Feb 28, 2021
Hi,
I had booked flight ticket for * passengers (detailed below) for travel on **th April (Trip id: ************, PNR: SCLUNN). Total payment was Rs **,*** using my HDFC rewards points. However the flight was cancelled due to Covid and the amount was blocked as credit shell with GoAir.
Later in Dec ****, I changed the sector and also removed one passenger from the PNR resulting in a refund of Rs **** to my account from GoAir and creation of another credit shell with PNR number V*QP*P having Rs **** as credit. This credit shell was later returned to cleartrip. The amount of Rs **** has not yet been returned to me. Please resolve it as soon as possible.
Therefore, overall at cleartrip level there is a balance of Rs **** in PNR V*QP*P that was received from GoAir to you. Please return this to the source account.
I am happy to answer any other questions that you may have.
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Resolution Demanded:
Refund / Credit for purchase
Cleartrip
Resolved
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