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Cleartrip Flights

 - Cleartrip customer care support Open

Aravind Rajendran filed this complaint against Cleartrip Flights on Mar 17, 2020

I Had Made A Request To Cancel My Booking For Flight On **th Of March Due To Corona Out Break, While I Call The Airlines They Had Confirmed That They Will Refund The Full Amount But Clear Trip Executive Was Not Confirming The Same,After A Long Argument They Had Call The Airlines And Confirm That They Will Refund The Full Amount. After The Executive Informed Me That They Will Cancel The Ticket From Their End And Within One Hour I Will Receive The Notification For The Cancellation Of The Ticket ,I Had Waited More Than * To * Hours And Their Was No Notification From Clear Trip Regarding The Same. Again I Called The Cleartrip Support And When I Say All This Next Executive Put Me On Hold And Disconnected The Call, Again I Had Made The Call The Next Executive Was Saying A Different Story After Putting On Long Hold That They Had Not Cancelled The Ticket Yet From Their End, If It's Required To Cancel I Have To Make Call To Airlines And I Have Cancel It. I Was Clearly Asked , Ether I Need To Call Airlines And Cancel From My End In My First Call,At That Time First Executive Which I Had Spoke Informed Me That No Need And They Will Do It. Cleartrip Each CC Executive Is Giving Fake Information And Giving Very Hard Time To Customers.
Most Wondering Fact Is That Airlines Confirms For The Full Refund For Cancellation Of Particular Flight ,But Cleartrip Is Not Aware About That.
I Felt Like They Are Really Cheating The Customers Without Providing Proper Information And Support.

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Resolution Demanded:
Refund / Credit for purchase

Cleartrip Flights

43 Total Complaints
14 Total
Resolved
32.56% Consumer Satisfaction

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Cleartrip Flights - Technical Glitch in Cleartrip website Closed

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Jun 21, 2020 by Yogesh panjwani

Cleartrip Flights - Not refunding my money Closed

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Cleartrip Flights - Cleartrip is a fraud Closed

This email is regarding my Trip ID************ from New Delhi to New Delhi, Round Trip. We had request to cancel the above booking. We noticed that there is a system error in taking the cancellation.  As the airports are shut and no interna...

May 01, 2020 by Aditi Narula

Cleartrip Flights - No full refund or credit shell provided Closed

I had booked a ticket of indigo airlines through cleartrip now I need assistance for the flight which has been cancelled by indigo airlines and I need to reschedule my flight but indigo saying contact to cleartrip and cleartrip is not giving re...

Apr 20, 2020 by Gaurav Rajoria

Cleartrip Flights - Flight Cancelled but Refund not Processed by Cleartrip Closed

I have cancelled my tickets directly calling the airlines and they have confirmed processing the refunds amount to cleartrip (agent). However, the funds has not been refunded by the cleartrip agent to my account. The cancellation was done on **...

Apr 19, 2020 by Shashank Chandak

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