Makemytrip
- Cheating Closed
Harmeet Singh Narula filed this complaint against Makemytrip on Apr 25, 2018
Dear Team
This is to Log an official complaint against the booking with MakeMyTrip.
The person assisting from the customer care mid guided and forcefully asked me to pay ***** INR per person. As it was driving the last few days of my honeymoon trip, I couldn’t take a risk or chance of cancellation.
I would definitely take this matter up the highest officials at MakeMyTrip and Air India, the way I have been cheated. Moreover, will make sure I moving everything up with the social media to ensure I highlight the actual scenario and how I have been cheated.
I have clearly asked Air India Customer Support on the airport that will it make a difference if I have the below mentioned names on booking and passport:
Booking Name -
Harmeet Singh Narula
Harleen Kaur Bedi
Passport Name -
Harmeet Singh
Harleen Kaur
I checked with the customer support of MakeMyTrip and they said (Mr Mudit)that Air India will not allow you to fly if the name is not changed and you don’t pay ***** INR per person.
I paid at the last moment because it was my honeymoon trip.
However, while checking with the Air India customer support I came to know that it was not mandatory.
Hence, kindly log an official complaint and get me the refund for this cheating from MakeMyTrip Official.
I would also like to know the email address for he highest official in MakeMyTrip and Air India to get this refund.
Please share the details.
I would appreciate if you can share the email address of Mr. Deep Kalra as I want to write to him about this bad experience and cheating.
I am on trip hence will not be able to receive calls, please reply back with details.
Regards,
Harmeet
**********
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Resolution Demanded:
Refund / Credit for purchase
Makemytrip
Resolved
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