- Cheated with the HD Omni offer Open
I had opted for HD Omni plan in November **** and paid Rs. ****/- for the full year subscription. In this offer it was clearly mentioned that I can see Free_Hd Marathi add on channels, Free SD Marathi add on channels, Free Sony ten*, free Sony ten *, free Sony ten. *, WB, pogo, HBO, CNN, Cartoon network channels with price *.
But from last * days, I am not able to see Free HD Marathi addon & Free Marathi normal channels.
I have tried Videocon D*H customer care many times from the last * days. But no response and solution provided for my issue. The lines are connected after waiting *-** mins (at least) always. Executives mention to escalate to the supervisor but return back with their busy status and shamelessly ask to call back again. They don't even consider that we got the opportunity to get connected after waiting for long and calling back like starting over it again.
Two times when they answered my call, customer care executive just says that these channels are not your subscription and you have to opt for these channels if you want to see these channels. But when I opted for HD Omni plan in November ****, as per offer these channels were provided with zero cost. I have attached file for your reference. Also, I had opted a plan in November **** for a full year. Therefore ideally, my subscription should end in November ****. But in plan details, it shows my subscription ends in August ****. Thus Videocon D*H has cheated me by grabbing my money for a full year subscription.
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I recharged my Videocon d*h account with *** Rs. But still can't view my chosen channels. I tried to call customer care for more than * months but still no solution from them. My valuable time and valuable money are wasted. My Videocon d*h cust...
Apr 19, 2019 by Rajanand
I requested to customer care of d*h for an engineer visit. I requested * times till now visit not done. Customer care always takes ** minutes to receive calls....
Apr 13, 2019 by Gulshan
I have recharged for Omni HD pack from the month of December **** to November ****. But I am unable to view many of channel from few days from *th April **** to till date ** April ****. I called so many times to customer services but I do not...
Apr 10, 2019 by Puneet Kumar verma
My videocon D*h services are interrupted from April *th showing signal not found and I have raised a complaint to resolve the same. Every time I called their customer centre they simply say that an engineer will visit your premises today and he...
Apr 10, 2019 by Ravi M
since last one week my problem not resolved. very day I am filling up still no response. ...
Jun 15, 2019 by krishna degala