- Cheated by the company Open
I booked a return ticket for Delhi-Singapore from Goibibo on Dec 4, 2018. Total cost was 88260/-. On 22/03/19, Goibibo informed me on the message that the flight have been cancelled and I should reach out to Jet Airways to resolve my issue. I filed an issue with jet airways grievance portal and they responded that Goibibo needs to cancel/refund my tickets since this flight was booked by them. I had to do alternate travel arrangements for my travel.
Now Goibibo sent me a mail saying I was a no-show for the flight which they already claimed that it has been cancelled. This is pure cheating. I would like to file a complaint against Goibibo for same.
My Booking ID with Goibibo was - GOFLIa99431543937316. Details of the invoice attached for reference.
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An apology letter from company official
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