D2h
- Charging for multi room connection Open
Jay Bhatt filed this complaint against D2h on Mar 22, 2019
I am Multiroom subscriber of D*H for * years and things were going fine. As per new TRAI guidelines, I change my package and was shocked to realise that they have only given that package on my primary connection and not the other connection. As per their website they are charging an NCF of Rs ** for each extra connection in Multiroom connections. In my case, they are charging Rs *** and not showing any channels which are part of my package.
There is also no justification for charging *** instead of **+tax. When I checked on their pathetic call centre, I was told to subscribe for the individual package for the other connection as well which means double expense.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
D2h
Resolved
Frustrated? File a Complaint
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
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