Act Fibernet
- Charging bill for the period i havent used the internet Closed
Shilpa Patnaik filed this complaint against Act Fibernet on Aug 05, 2019
I have raised a complain on ** June stating i am unable to get internet connectivity. despite my numerous calls, i havent been helped out. I have raised query in website, customer care, social media too.
i have received a bill on last week of AUgust charging for bill amount for whole July month.
Sirish or Suresh from their customer team had assured that the full month bill would be waived off as i havent used internet.
Next week again i received a call asking for bill payment.
I spoke again on ** June and ticket number has been raised SR**************. And to my utter surprise i received a call now asking for paying my bill. When i replied that "i haven't heard back regarding my query". Instantly i received an email stating the ticket has been closed.
ARE THEY RUNNING A SCAM HERE PLAYING IN AND AROUND. I NEED HELP HERE. I WANT TO COMPLAIN AGAINST THEIR POOR SERVICE.
I have anyways decided to remove their connection, and opt for some other provider.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Act Fibernet
Resolved
Frustrated? File a Complaint
OYO
"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."
Roshin A Rahman
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