- Charged twice for single service Open
I was having issue with my d2h connection so I called their customer care for help they told me they will send their engineer to fix the problem with my connection and they will charge ₹200 for the visit and also informed me that if I still face any problem with my connection then next visit of their engineer will be free for next 1 month. I asked their engineer to visit my place and fix the problem but their engineer didn't come and they still charged me for the visit which really never happened. I contacted customer care regarding deduction made they assured me that they will send their engineer again to fix the problem with my connection and they will not charge this time. This time their engineer came and fixed the problem but when I again recharged my account they again deducted my account balance for the visit even after reassuring me that this visit won't be chargeable this time. Due to this, my account balance got nil and I am unable to view my channels. Despite my repetitive complaints, they are not refunding the amount that they have charged twice.
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My videocon d2h account was suspended... my customer id 97491027.. What can i do ... for re active my account services... please do favour.......
Mar 20, 2019 by Anwar ahmed
I am from Mumbai. My customer id 21611693 Videocon d2h blocked all my channels. Kindly help me to get the compensation for the same. ...
Mar 19, 2019 by MUKESH CHANDIRAMANI
Nobody entertained me for my problems since the month of January 19. I'm very very afraid of them....
Mar 18, 2019 by PARTH KASHYAP
I am not able to view some of the subscribed channels. Tried calling customer care but always unable to connect. Zero support from the d2h company. Worst service ever....
Mar 18, 2019 by Rexon Pereira
I lodged a complaint that I can't view my channels after recharge on 5.3.19 for 150 Rs to the customer care and they were supposed to send a technician, whereas the technician did not come to my home for any service because my channels got acti...
Mar 18, 2019 by Kavitha rani