- Charged high than market price for copper wire Open
I was charged for ₹****/- for * mths of copper wire (per metre ₹***/-) by the urban Clap though the service installation guy bought it from the market (urban Clap is not manufacturing this spare part). When I insisted for the bill he provided credit/cash memo paper. When I enquired with the customer care they told it's valid and not to lose customer they gave back ₹***/- in the form of credits which I can use it for any service using the UrbanClap. Item was bought in the market and charging customer high without providing the proper bill. They are giving the payment summary stating that **** is for the copper wire but they bought it from the market.
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I received * call from Urban Clap and since my phone was on silent, i did not pick up. After that they went ahead and cancelled the booking saying we tried contacting you multiple time, are you joking? If a customer is booking something at * pm...
Aug 13, 2019 by Gaurav Kariwala
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Nov 18, 2018 by Hassan Ali