- Charged forcefully for setup box Open
My tv started showing video signal not connected. I lodged a complaint on **/**/** with Tatasky. Their technician came and told me that the setup box was creating problems and I will have to pay Rs. ***/ for the new one. When the tv was started again with remote the service started working but after some time the same box appeared that video signal not detected. I told him that on restarting the services started again. He said that the box was faulty. He changed the box and started the tv and went away. After a fixed time again the services stopped and the same box appeared saying that video signal not detected. The technician took along the old setup box. He gave me his mobile number and I called him that the same problem has reappeared. He said that he will come and see. But he didn't come. So on **/**/**, I lodged another complaint with Tatasky and a new technician came. He said that there was nothing wrong only somehow the timer was set up for a fixed time and after that time the services stopped and on restarting the services resumed for the same fixed time. The technician who came on **/**/** also came at that time. He was told by the other technician that it was the timer that was stopping and the setup box was not faulty. I told him to bring my box back. Why should I pay forcefully for a new setup box? Then I got a call from Tatasky and was told that there was a talk with the technician and I was not going to be charged for the box. Yesterday on **/**/** all of a sudden they charged for the box as you can see attachment. I am being charged for the inexperience of their technician. My services also have been stopped. You can see from the attachment. It was the mistake of their technician and still, I am being forced to pay for the box.
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Hathway Broadband Internet
"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"
I am having multi tv connection of tata sky. From the last several years I am availing its timely services but this time it is not up to the mark. Our television is not receiving an accurate signal from the last two weeks. I am complaining abou...
May 07, 2019 by Bharati Pathak
Tatasky - Tatasky services Closed
गलत जानकारी देकर कस्टमर्स को लूटा और दिए गए उत्पाद मे कमी ...
Jan 26, 2019 by Krishna
I paid rupees **** through online payment dated on **-**-**** for new Tatasky connection by visiting at www.tatasky.com by using my jkbank account. Moreover I approached Tatasky customer services many times and provide all bank statement showin...
Dec 09, 2018 by MANNU DATTA
India today channel # *** blocked without any intimidation. * days trails to talk to customer care was futile and voice record message repeatedly announcing call will be addressed in ** minutes time. Regional office too the same behaviour Call ...
Oct 03, 2018 by Venkateswara rao . S
I had taken this connection in **** at kolkata after payment of the due initial charges. at that time, the offer from tatasky was ** X month free super value pack + ** Month free hd access fees. after expiry of the free period of one month, ...
Sep 10, 2018 by Lt Col SB Mallick