Booking.com
- Charged even when did not stay at hotel Open
Ashish Sahdev filed this complaint against Booking.com on Aug 07, 2021
I made a booking on Booking.com for **/**/**** at 'The hosteller Shoja'. As per the details mentioned on the mobile application, the hotel provides WIFI. When I reached the property on the day of check in, I was told there is no network or WIFI at the property. In which case I had no other choice but to find a new hotel. To my shock, I was still charged by the hotel and Booking.com refused to help. Booking.com says they do not have any responsibility for any details provided by hotels on their website. Then who is accountable for this? Still the hotel displays that they have WIFI on the website and duping customers in booking them. Booking.com is with them in this scam and making money fooling customers like me. I would have never booked a hotel if there was no WIFI. Wrong information was provided and I was scammed. I requested Booking.com to refund the money and they refused. Also, The hosteller shoja doesn't respond to my calls. I feel completely helpless. Dont know how many people must have been scammed liked this so far.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Booking.com
Resolved
Frustrated? File a Complaint
Teams Group
"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."
Saqib Khan
Related Complaints
Booking.com - Not getting the refund from the property of booking com Closed
I have paid an advance of Rs **** for booking to the property as booking advance on **-th March. However, the property was unable to accommodate me. They told me that the reservation is subject to availability. Hence, I requested to cancel the ...
Apr 26, 2023 by Debabrata Bhattacharjee
Booking.com - BOOKING NO AT BOOKING COM HOTEL DENIED TO GIVE ROOM Closed
I DO ONLINE BOOKING ON BOOKING. COM CONFIRMATION NO. IS ****.***.*** & DO ONLINE PAYMENT OF RS.***/- BUT HOTEL DENIED TO GIVE ROOM - ...
Nov 12, 2022 by GIRISH RAJENDRA GERA
Booking.com - Booking was fake Closed
We ahd booked via booking.com for a place called Manori Beach View. Upon reaching the destination, the owner said that it was not booked and were refused entry. We called up OYO as they were the middle men they tried helping us but about the mo...
Sep 17, 2022 by Rishikesh
Booking.com - Wrong cancellation of booking by OYO Hotel OYO Closed
I had my booking at OYO ***** Alpine Glow Crest Secunderabad on **st Aug ** with Pay at property option. When I reached hotel, manager of hotel informed me about there is a construction going on and they cannot assign me a room and later he ...
Aug 31, 2022 by Ankit Singh
Booking.com - Hotel Booking Extra Charges Closed
Hotel booked with ***** but hotel charges rs *****...
Apr 19, 2022 by Rahul
