- Channel not showing even when they are in package Closed
I have currently platinum hd package with * add on channels. But after last recharge, first HBO was stopped broadcasting even though on the company site it is shown listed in platinum hd. On Friday *th of August **** HBO can be seen and the situation was reverted to what it should have been. But on the very next day all the channels under the umbrella of Sony Television service has been stopped broadcasting including couple of sports channel from Star TV service i.e. star sports channel *** and ***. I had tried to contact customer care first time I was able to talk to company representative he said to wait for a bit while he was checking, I was on hold for ** to ** minutes approx. Their was no response and was cut off. After that I tried to contact second and third time each time when the system asked to enter my registered mobile no. It didn't accept later tried with my customer id it also was not accepted. The customer service and broadcast of channels by Videocon d*h has gone down to the level that even it surpasses the deepest trench on earth. And that was telling mildly.
Are you brand?
Are you Lawyer?
Replace / Fix problem
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Its observed frequently that all the free channels are being displayed as Signal not available and paid channels are displaying in disturbed manner. Every * - * months same issue comes and have to complaint their customer service and they make ...
Jun 15, 2020 by Prathibha Balakrishnan
Dera team I Manoj Kumar a very old customer with you . Now I am not happy with your call centre executives.I called up many times regarding set up box upgradation. they said after lock down they will provide a solution but some one of you...
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Aug 23, 2019 by Hemadri B
my videocon d*h set-up box was not workingon **th aug-****. I complained several time through costumer care.But till date it was not rectify....
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