- Cashback not received Open
I have bought an LG UHD TV *K model: **UJ***T on **/**/**** from Astik Electronics Baripada. At that time sales agent, Mr Deeptikant Pradhan told me that I have to pay * instalments of Rs *k and I will be getting * instalment amount as cash- back within ** days of deposit of *st instalment. The agent gave me assurance by writing the same on the bill with his sign and seal of Astik electronics (attached with the mail). But sadly till now, I did not get any cash back. I have visited Astik electronics multiple times wrote to bajaj finance mailed Mr Deeptikant my bank transaction statement on **/**/** as advised by him and he told me that issue will resolve within ** days. Now when I visited the store on **/**/**, Mr Deeptikant was not present in the store. When I called Mr Deeptikant on his no.(**********) multiple times, I did not get any response. Other agent told me that the particular offer was valid before April ****. If it is so, then why the sales agent of Astik electronics misguided me to buy the product with much higher price while the same product was available at low cost on online stores. I have also filed a complaint with consumer helpline on **/**/**** with docket no.*******. I have contacted the store physically more than ** times and this incidence has lost many precious hours my life in unnecessary inconvenience.
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