Amazon .in
- Cashback not given Closed
Kurian Varughese filed this complaint against Amazon .in on Oct 15, 2019
I contacted Amazon through their app chat feature to validate and confirm if I'm eligible for Rs *** cashback through Amazon Prime if I shop for Rs **** or more. The customer service executive looked at my cart and then confirmed that I'm eligible for the cashback as long as I make the full payment upfront. Based on this confirmation I proceeded to shop and paid the entire amount. Now they tell me that I'm ineligible and I've been wrongly informed and they apologize but cannot give me the cash back. I would not have shopped for Rs **** if I was not getting this money. I've been cheated. It's like you promise a new flat owner a car along with the booking but later inform that it was wrongly communicated.
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Amazon .in
Resolved
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Swiggy
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Rakesh Shinde
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