Hyundai Motors India Limited
- Car engine ceased after serviced the car Open
I have done periodic service on **-Sep-**** at Trident Hyundai, Bangalore. They charged Rs.**,*** for this service. After drove the car less than *** KM, it got stopped in the middle of the highway when I was going to Native with my family on **-Oct-**** **:** PM. Next day morning the car is towed to nearby Hyundai showroom. They had informed that Engine got ceased because of no coolant oil. Spoke to Trident Hyundai peoples and asked me to bring the car to their showroom. I spent another **** for this and towed the car there. This happened on **-Oct-**** **:** PM.
After examined the car, they informed me, the engine got ceased due to no coolant oil. it will take around Rs.**,*** on **-Oct-****. The coolant oil is filled when the car is serviced on **-Sep-****, according to their bill. I suspect, they haven't filled the oil and billed as usual. Due to this small mistake, car engine got ceased.
I don't have another option as I need this car desperately for me and my family. I agreed to pay this amount. Total bill was Rs.**,***. After I spoke to the manager, they had reduced Rs.**,*** and I paid Rs.**,*** on **-Nov-****. It's a very huge amount, I am not sure what I did wrong here, except stepped into Trident Hyundai for servicing the car. I believe Hyundai can help me at least to bear the engine parts cost as it's been missed to identify while servicing the Car. Regarding this, I had registered a complaint with Hyundai. Complaint Number is *-**********. But no update from them till now.
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Refund / Credit for purchase
Damages for loss and agony
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