- Cancelled the order but didn't get refund they say it will take 7-14 day to get the refund Open
I ordered a face cleanser from paytm as the price was reasonable, they said it will be delivered by **st may but I waited till **nd may evening but there was no trace of it and I check my order by logging in paytm mall on **nd May evening but it was still saying expected delivery by **st may, It looked fishy so I cancelled it, I emailed them to refund my money asap and i got a reply that as the package was on the way when I cancelled it so until the seller receive back the package they cannot initiate my refund, this is not the way it should work I have shopped with flipkart as well and once they delivery person receive back the package after couple with in ** hrs of that I get back my money in my bank account. but here the case it completely different, I am not gonna use paytm mall anymore never in my life....
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
I haved ordered sunflame gas stove on * jan amount Rs **** but everyday they message not able to deliever will try tomorrow with a new delivery boy and otp.Need the product or the refund back....
Jan 08, 2021 by Megha saini
I ordered two Bajaj flashy room heaters for Rs**** (*** each) on paytm mall through app Order I D was same for both the heaters Cash back was received separately for the two (Rs *** each.) The parcel delivered had only one heater but the inv...
Dec 25, 2020 by Anmol Sharma
Paytm Mall - Delay in pickup Closed
I have ordered shoes on *th Dec,****.which was delivered on **th Dec..It doesn't fit .so I raised return request on **th Dec,****.Now on date Dec.,**,**** still pickup is pending hence No refund received. I have raised complaint several times...
Dec 22, 2020 by Nikhil
I ordered two items from one seller in a single order from Paytm mall. Both the items had same tracking nubmer. One of the items was delivered to me and then on Paytm website as well as courier website the item was showing delivered. Despite re...
Dec 22, 2020 by Atisha Sood
I purchased a Liberty shoe on the **th of November from Paytm Mall. The size went a bit big for me so I placed a return request on the same day of its receipt i.e. on the *th of Dec ****. Even after the passing of ** days no one has come to pi...
Dec 15, 2020 by Alok Shyamsukha