- Cancelled airfare not refunded by Goibibo Open
I have cancelled my ticket for my trip from Mumbai to Istanbul due to COVID pandemic on **th March ****. The airlines refunded the full amount and told me to contact the travel agent, in this case Goibibo, to get it back to my original payment method. I had contacted Goibibo on **th March for the refund and since then had been following up with them for my money. It had been almost * months and I haven’t received anything. On their app it is showing they have already refunded only **k which I still haven’t received. All their help desk is closed and the chatbot gives automated response. There is no news of the rest of the **k and the I am yet to receive the **k that they claim they have refunded. It had been a harassment to say the least.
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Apology letter from company
Refund / Credit for purchase
"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."
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