Swiggy
- Cancellation Open
Ragavendra filed this complaint against Swiggy on Sep 09, 2018
I ordered food on *th September evening @ *.**pm. I had only *** rupees left in my account and thought of eating pizza for dinner. Once after i placed the order i got confirmation that amount was deducted from account successfully and Order is also placed successfully. After few minutes i get a call from Swiggy that due to technical issue order was not processed successfully and asked me to reorder again and make the payment. What ever payment i already did will be refunded back to the account within * to * working days.
This is the worst experience no one would ever want to experience it, can someone tell me how will i reorder and make the payment with out money, because i had *** rupees only in account when i spent placing the initial order and Swiggy team has initiated the refund in * to * working days. I had to sleep with out dinner as I'm new to this city and don't have any relatives and friends.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Swiggy
Resolved
Frustrated? File a Complaint
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
Related Complaints
Swiggy - Packege and food Closed
I have ordered KFC food from Swiggy order number#***************.The package and food Quilty is very bad. Total food and money wasted. For that have phots. Company offering me only ** rupees. But total amount I lost ***. ...
Apr 03, 2024 by kunuku ravalika
Swiggy - Got Cockroach in food but I received very bad response from swiggy Closed
Hi sir / madam, I have ordered chicken wings biriyani from a restaurant through Swiggy last night but surprisingly I have received cockroach biriyani. I have spoke to customer support team regarding this but the response from them was so dis...
Apr 03, 2024 by Maruthi Kumar
Swiggy - Swiggy not providing refund by any possible means Closed
Order #*************** The restaurant 'Amboli Spice' was not able to fulfil our order, so we got the option to cancel it, which we did. Swiggy had accepted our order cancellation and said amount will be refunded. We kept on contacting Swiggy, ...
Apr 01, 2024 by Mrin Chatim
Swiggy - Wrong item delivered Closed
Ordered * veg manchow soup and one mixed noodles but in delivery noodles is missing, and * non veg soup has been delivered....
Mar 30, 2024 by Prem Sagar Mishra
Swiggy - I didn t my parcel but in app show its delivered Closed
I am writing to express my frustration with a recent delivery experience. to swiggy According to the tracking information, the package was marked as delivered, but I never received it. I tried contacting the driver "***** *****" numbers **-**...
Mar 25, 2024 by Sachin Tiwari