Air India
- Cancellation request Due to Flight Misconnection Cancellation PNR HHCXL travel for March Open
sandeep goyal filed this complaint against Air India on Mar 23, 2020
I have booked JAIPUR TO GOA tickets for **th March. Checked Ticket status it is showing Misconnection.
I have approched travel agency for refund but they are unable to process full refund. As airline not permitted full refund.
Also called on your call center but he is unable to update full refund & also not ready to change date (with out any charges). As per call center they can provide reschedule but I need to pay fare diffeance.
Sir / Mam, my point is that I AM NOT CANCELLING tickets but Airline have changes flight due to cancellation (one part BOM -GOI) & now it is under Misconnection.
So Air India has to provide Full Refund or Date change (as per our convince) without any fare difference. As per DGCA norms we are eligible for both.
Request to check all given three PNR Of my family. Same mail I'd & phone number registered for the all three booking.
PNR - YW*YC (Kapil Singhal + * Adults & knew infant)
PNR - HHCXL (Sandeep Goyal +*)
PNR - HF*MP (Vinod Kumar Jain+*)
PROCESS FULL REFUND For this three Tickets & Update FULL REFUND / VCR remark on ticket so that I can ask travel agency to process full refund.
Regards,
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Resolution Demanded:
Refund / Credit for purchase
Air India
Resolved
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