zomato food app
- Cancellation penalty for nothing Open
Taranpreet Kaur filed this complaint against zomato food app on May 19, 2019
I ordered a roll from roll express. On my screen, It was clearly written that the restaurant hasn't confirmed your order yet. Before the restaurant could confirm it, within a minute of ordering I cancelled the order. When the restaurant didn't confirm it, then how on earth is it possible that the restaurant had started preparing for it? They charged ***% amount of the order. When I got nothing, why would I pay a single penny? Order No. **********. Please help.
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Resolution Demanded:
Refund / Credit for purchase
zomato food app
Resolved
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"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
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