Makemytrip.com
- Cancellation of international flight ticket Closed
Hyunjun filed this complaint against Makemytrip.com on Feb 29, 2020
Dear
My PNR is UHWHSW.
Yesterday (Feb **th) I read the information below in Singapore airlines homepage.
From ** February ****, **** hours, all new visitors with recent travel history to Daegu and Cheongdo in South Korea within the last ** days will not be allowed to enter Singapore, or transit through Singapore.
Based on the information posted on Singapore website, I can be detained at the Bangaluru airport on my return trip so I just checked cancellation options through the travel agency booking application. After I checked cancellation options I received one email from the travel agency that indicate cancellation of my booking. Immediately I contacted the travel agency and requested removal of the cancellation. The travel agency accepted my concern and they said they will recover my booking within ** hours.
and then i received a e-mail
YOUR ISSUE
Cancellation
Booking was cancelled by mistake
TRIP DETAILS
Cancelled Singapore Bengaluru
Booking ID : NN*************
Roundtrip Flight, ** Feb ** - ** Mar **
Yesterday when I raised concern on my cancelled PNR the travel agency (makemytrip) advisor clearly said that they can remove the cancellation and recover the PNR status as conformed.
Also I contacted Singapore airlines and advisor confirmed that my PNR is not cancelled.
Because I haven't got any resolution till this morning today I contacted the travel agency again but they just said that I have to wait for another ** hours for resolution.
now my PNR was cancelled the makemytrip and Singapore airline at all of two office.
I Did not have received any message.
Makemytrip just blindly processed my PNR to cancellation.
I Strongly protested. This case is too unfair.
So could you help this case?
Thanks
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Makemytrip.com
Resolved
Frustrated? File a Complaint
Make My Trip
"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."
Nirav Shukla
Related Complaints
Makemytrip.com - No refund against failed booking at makemytrip com Closed
I booked tickets but transaction failed and only booking number is available as NF**************. No PNR and no ticket no issued as it is still showing failed. makemytrip only refunded seat booking charges. I tried all means but not able to con...
Feb 18, 2021 by Rajeev Bhooshan Gupta
Makemytrip.com - Money received by merchant but ticket booking not done neither money refunded Closed
I had tried a bus booking from Nagpur to Aurangabad (booking Id NU***************) on */**/**** at **:** pm via Google pay through makemytrip.com . Amount of Rs **** was deducted but booking was not done neither amount was refunded. Kindly ad...
Feb 13, 2021 by Dr Sandeep Kulkarni
Makemytrip.com - Refund for air tickets Closed
I had booked air tickets through makemytrip.com for travel in April****. Due to the covid situation the flights got cancelled and the government directed the airlines to refund the amount. I contacted GoAir and they directed Makemytrip to refun...
Jan 19, 2021 by Lekha Fernandes
Makemytrip.com - Bus operator not pickup the call so I did not traveled Closed
I have booked a bus ticket.Details are here.. Your bus booking from *Delhi* to *Haridwar* is confirmed. Your MakeMytrip booking id is *NU**************** and amount paid is *INR ****. *Booking related Information* Operator Name : *Utta...
Dec 20, 2020 by Jagjeevan Singh
I booked a ticket for my mom from Hyd-AKL roundtrip in November. She came to Akl and flights got cancelled due to COVID-**. Contacted the airlines direclty and they said they can change the dates but I've to go through travel agent as I didnt b...
Apr 08, 2020 by Ramanjaneyulu Kanchupati