Croma A Tata Product
- CANCELLATION OF AN ORDER BROUGHT IN A TECHNICAL GLITCH Open
SHANMUKH MUTYALA filed this complaint against Croma A Tata Product on Jan 03, 2020
I have ordered * ac's(whose actual price is somewhere around **,***) when there was a technical glitch in Croma's website. After * day,umprior to my notice, Croma had cancelled all the * ac's stating that there was a tecjnical glitch and they can do nothing about that incident. I already came through a technical glitch situation before in flipkart where I got a compensation of **** rupess when the m.r.p was ***** rupees. I asked the customer care member and the escalation team for a solid compensation but they denied saying that compensation was not part of their company guidelines. But as per my knowledge when a company faces technical glitch and the customer buys a product at that time, then he should be either solidly compensated or get the product delivered.
PLEASE RAISE MY CONCERN
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Resolution Demanded:
Replace / Fix problem
Croma A Tata Product
Resolved
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Byju's
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
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