- Cancellation fee charged Open
There is a cancellation fee on my account of *** Rs. for the date of *rd April. As per Zomato people the order has been cancelled from a different account, not from my account which I use from my phone through FB login but some else who have used my phone to log in his/her Zomato account to place an order not from my account just my phone to has been used and that person did not order anything after *rd April so they put that cancellation fee to my account. And after explaining to them that how would I know as it was just my phone maybe at some party or at office someone asked to just use my phone and because of that person how I am liable to pay. These people are brainless and think they are from CBI and tracking peoples IP address and saying it's your phone your IP address but not your account. We agree but still, they are the culprit.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."
Your delivery boy name Narayan take Extra charges and didn't gave change....
Jan 08, 2023 by Shruti Sharma
I placed an order on zomato on */*/**, the money was deducted from my account but the order was not placed. ...
Jan 07, 2023 by Arundhuti Sinha
Order Was Cancelled And Had Been Told That I Will Receive Refund Of Full Amount Of ***.** Frm Sunkari A Support Executive And Later On Frm Muskan Frm Zomato Escalation Team Told Me That I Will Receive A Refund Of ***.**...Both Told Me It Will B...
Jan 06, 2023 by Mohd Irfan
Zomato - Fraud in refunding Closed
Zomato customer care called me and told me they are issue with delivery partner and we will cancel order and will get full refund. And then they deducted **% of my money. They cancelled my order and they deducted the money. This is hopeles...
Jan 04, 2023 by Bhagawandas Shetty
Zomato - Missent order Closed
Sir, I live in Rajasthan Barmer I ordered one special thali from Raj hotel and fast food cafe and Zomato boy came his gave me one khofta sabji and I Kindly say replace my order but Zomato rider and Zomato head Vijay Singh contact number i...
Jan 04, 2023 by Rishabh singh