Make My Trip
- Cancelation request not resolved Open
I had booked my Dubai package with Make My Trip in the month of November ****. My travel dates were **-Dec-**** to **-Dec-****. I had to cancel my trip due to a sports injury I had on **-Dec-****. I had to undergo surgery after an MRI scan taken on **-Dec-****. My surgery was on Saturday, **-Dec-**** at the specialist hospital, Bangalore. It was tendon tear and surgery (Tendon Repair) was the only solution. I was advised to take complete rest for at least * months. The complete recovery time for this injury would be * months as per the doctors. Due to this I had to cancel my trip in the last minute and informed Make My Trip agent on **-Dec-****. They had to come up with a resolution within **-** days but only after following-up * times in ** days. I get a response that they will refund only Rs. **** which I have not received until now. However, I am expecting at least **-**% refund because this was a medical emergency. There has been no help at all from the team at Make My Trip. I have tried calling them several times and sent many emails but I am always told the concern team/person will call me back but nothing happens. It's really hard to digest that I will be loosing more than * lakhs from my hardened money for a dream trip which never happened. I am attaching my MRI report.
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I have paid ***** Rs. for * flight tickets from Mumbai to Varanasi through make my trip. It was jet airways flight which was cancelled directly from them. I should get my full refund back as it was direct airline cancellation and make my trip o...
May 18, 2019 by Aanchal arora
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May 11, 2019 by Sagar Goyal
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Apr 26, 2019 by Aditi Bhalla
We booked * rooms via Make My trip for Regenta resorts in Pushkar wherein we got confirmation of the booking too and after nearly * days we received a call from the resort that the rooms are full and they don't have space for us as by mistake t...
Apr 18, 2019 by Anushruti chatterjee
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Apr 12, 2019 by Tina mitra