Can t use full amount from mamaearth cash balance

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Mamaearth

- Can t use full amount from mamaearth cash balance ^Closed

Sreenath S Nair filed this complaint against Mamaearth on Oct 26, 2022

I purchased some products by applying *** rs cash back and they have not mentioned that the cash back will be credited to mamaearth cash so that again we have to purchase products from them.
So I added again some product after * month worth ***rs as I am having ***rs cash balance. At the time of checkout its shown only **% of cash balance can be used.
What is this company trying to do. Fooling common people by their fake promos and offers.Everywhere there is a trap.

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Resolution Demanded:
Refund / Credit for purchase

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