Make My Trip
- Bus pick up location changed without information. Bus missed. Closed
Dipto Ghosh filed this complaint against Make My Trip on Oct 23, 2018
I booked a bus ticket from kolkata to chandikhol for **nd October. The pick up or boarding point of bus changed without any information from MakeMyTrip or from operator. Tried calling operator contact number. But no response received from operator. Tried calling MakeMyTrip customer care for bus services but didn't get any help on thia. Although reached boarding point mentioned in ticket * hour before scheduled time unable to get in to the bus. No refund option found in MakeMyTrip site for this case. MakeMyTrip E-Ticket Booking ID NU**************.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Make My Trip
Resolved
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Yatra.com
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Naveen R Kumar
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