Make my trip
- Bus Cancelled Closed
Shreya Bhattacharya filed this complaint against Make my trip on Aug 27, 2024
Resolution Demanded:
Refund
Damages
We were booked on a bus from Delhi to Lucknow on August **th. The bus was cancelled and money refunded but without any information to us. No email, no whatsapp, no message. Due to this we had to book another bus in urgency costing *X the actual price.
During return from Lucknow to Gurgaon on **th August - the bus cancellation was intimated ** mins before departure and without any refunds. Due to this we had to book another bus in urgency. The journey had to be arranged on a seating bus last minute. Due to this my husband's cervical issues have been greatly aggravated and we are incurring further expenses of treating it .
This makes me suspect if MMT has a role to play along with bus operators in scamming travellers into buying higher-priced tickets last-minute.
Due to this cancellation, me and my family felt extremely harassed and pained. Further more MMT and bus operator and being totally unresponsive about refund of the second bus cancellation.
Are you brand?
Are you Lawyer?
Make my trip
MakeMyTrip
"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "
Vishal Pawar
Related Complaints
Make my trip - Hotel denied check in booking done my MMT Closed
Sterling darjeeling denied to check in our guest for modified date which was approved by MMT.. MMT not responding. they are neither giving confirmation voucher for modified dates nor giving refund....
Apr 22, 2024 by SANTOSH EKNATH CHOPADE
Make my trip - Forex order not booked but money deducted from account Closed
On Friday, **th April.. I was booking a Forex order of USD **** on MMT website. After completing the payment I realized there was no order created but amount of Rs ******.** got deducted from the account. I reached out to MMT support and they a...
Apr 22, 2024 by Naveen Tandon
Make my trip - Formal Complaint Regarding Unacceptable Conditions at The Getaway Property Closed
Dear MakeMyTrip Customer Service, I am writing to you today to formally lodge a complaint regarding the appalling conditions experienced during my recent stay at 'The Getaway', a property hosted by Sagar through your platform. My booking ref...
Mar 23, 2024 by Shrey Krishna
Make my trip - Date change not occured Closed
I tried to rebook my flight but they were unable to do so and charged me **** rupees as a date change fee and didn't even change my date....
Feb 02, 2024 by Saritha
Make my trip - Bus Got Cancelled and no refund received Closed
My bus got cancelled due to strike and it's been more than a week I have not received the refund for my booking amount I received the voucher but haven't received the amount till now. Booking ID: NU***************...
Jan 04, 2024 by Vinayak Damade