- Broadband Internet not working Open
In spite of our regular follow ups since **th of June, our broadband is not working and we are yet to receive any firm reply/action for restoration of broadband connection.
My ticket ID on **.**.**** is: ********.
We would like to put on record very poor service response from gtpl. Our connection was down for more than ** days. Also so many hours in last months also. This month also our net is down.
I called your customer care center but they don’t have any concrete response and pathetic reply to my queries and not resolving issue. Hence, i wrote and called to designated appellate officer Mr. Kamal bhatia since last two days but is also didn't respond , not pick up the phone and no solution till date.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
I was charged for the Fiber optic connection and provided with LAN connection...
Sep 02, 2022 by Chirag Ukani
After I stopped using GTPL. I started receiving calls and whatsapp messages from their agents to buy gtpl. Several time I tried to mail the company but it didn’t work out because of the automated response. One day I get reply to send the scre...
Aug 25, 2022 by Snehal Kotadiya
I purchased gtpl hd set top box by **** rupees + Old gtpl normal set top box from my nearer cable tv service point. but it is not working well. They said That It Has * year warranty. but They can't help me. I think it is an old Gtpl Hd set top ...
Aug 01, 2022 by Jayanta Bose
Date:**/**/** at **:** hrs my gtpl net shutdown,I'm waiting for re-start internet I'm calling to customer care they registered my complaint ,my complain number :******** ,they tell me in ** hrs your problem must be solved but ** hrs done they c...
Jul 23, 2022 by Khushbooben rajdeepsinh sanjaliya
My wires of broadband were cut by someone. From very first day after complaining the technician and engineer so much delayed the work that ** days passed in a very small work. ...
May 27, 2022 by Mira R. Parmar